telkom dissapointment

<p>I have been a telkom client for almost 4 years now and i have 4 running contracts which has never been in arears ever. I just took out a new contract in december.They have disconnected my lines which according to them is due to non payment and a debit not going through. I have sent my bank statement to show no attempt to debit on my side and its been almost two weeks now and I am unable to use any of my lines as according to them I have to wait for 72 hours which is long over. Nothing has been done but conveniently my debit for this month went through. This is such a incovenience as I cannot use anything. This is the first time I am experiencing this type of service ever in my life and dont think its fair as I considered myself one of their loyal well paying clients.but this is the service I receive due to a mistake on their side and note mine.</p>