Telkom: dissapointing service

<p>My cellphone contrat at Telkom ended April 2016. In March 2016 I started with my PROCESS to cancell my contact. Telkom advised that my month of cancellation was April 2016 which was my last payment which I agreed upon. In May 2016 a debit order went of my bank acount at the time I was on maternity leave and had little income, I phoned Telkom (all recordings available at Telkom) they apologised and confirm May was last instalement I again agreed. Every month a new and different amount was debited my SIM was cut up and no longer using the number: dont know what was I debited for. I then started phoning call centre at Telkom they advised me to AGAIN fill in cancellation which I did, they said I should visit Telkom Branch , Vaal Mall closest, at Telkom branch I was told to contact call centre at Telkom: call centre and customer care confirmed that number was NOT CANCELLED but only SUSPENDED: on 30 Sept 2016 I received sms to confirm case has been resolved. Every month end I have to be inconvient to go to bank at month end to cancell debit order from Telkom dont know why I have been debited after they confirmed case resolved and closed: this is unexplainable service from Telkom - when I hear the word Telkom I get Naseous: on 29 Nov my bank again was debited again no salary in; I have to pay bank fees, petrol fees and being inconvience: I feel I let Telkom know well in advance and not getting any support from them</p>