Telkom disruptive network

I'm extremely upset in the network coverage and erratatic service we as paying customers receive. Last week I app**** for a job, the morning of the deadline as it was advertised for 3 days only and I had to collect all my documents. When I sent the email, approx 1000 a.m, there was NO NETWORK. By closing time at 1400 the network had still not been up and restored. I pay and have paid in full every single month for approximately 1.5 years now. I've never skipped a month. Your poor regard for customers are keeping people from employment. I think YOU AS A COMPANY OWE ME for all the down-time I experience and I pay for the service. **** Poor Telkom **** Poor