Telkom dispute

I canceled my land line with Telkom on 5 May 2018. However Telkom decided to continue my service and to charge me for the service. Despite the fact that I contacted them in numerous occasions after the cancellation to report that the line still hasn’t been cancelled and that I have been blacklisted for non payment. When I recently now app**** for a bond 6 months later it turns out that it still hasn’t been canceled. I have now for the last 4 weeks tried to no avail to resolve this matter. Phoning on a daily basis only to be told that the matter will be escalated and that the call centre can’t assist. It is unbelievable that Telkom can not resolve this matter for almost 6 months now. The last supervisor I spoke to at the customer care line advised that the only other channel I can now try to get this resolved it hello peter.