EB
Erika B

1 reviews | Active since Jan 2017

17 Jan 2017, 14:52

Telkom Dishonest , ***** and ********

<p>I ordered a cellphone online from Telkom last year April 2016. I already has an existing Contract on a tablet but Telkom insisted on confirming my banking details by deducting my Account with the first instalment. I waited two weeks before i received my cellphone and when i ask when the money will be refunded i was told it takes a few weeks.</p> <p>I waited and eventually after another month i called again and i was given a case number. I forward my bank statement as proof the money was deducted and after another month i received a sms the case has been resolveb. YET NO REFUND.</p> <p>I contacted Telkom again has another case number opened and still no luck. I tried every month with no luck. Novemeber last year i finally spoke to someone who claimed she was a manager and that she will sort it out.</p> <p>Well we in December no feedback no reply on my emails and still refund.</p> <p> </p> <p>Regards</p> <p> </p> <p>Erika</p>

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Replies (1)
EB
Erika B's update07 Feb 2017, 14:11
Reviewer Update

Good Day Launa

It's been two weeks since your reply and yet still, no one contacted me from Telkom.

Still no Refund. I really wish i never bothered with Telkom because clearly they dont care about their so called name.

regards

Erika