Telkom Disgusting Service

Worst customer service I have ever experienced. Telkom cancelled my contract due to the fact they could not provide coverage for the area they had originally insisted they covered. Assured me they would not debit, everything was cancelled, I have proof of everything. They have never stopped trying to debit, every few weeks they attempt to take money out of my account which my bank returns luckily but at a cost. I have been to Telkom 12 times, I have phoned, I have emailed, I have 2 reference no's I hear nothing at all, every time I am in Telkom they tell me its still being worked on, never had one bit of feedback ever. Now to receive a call from lawyers I have been handed over, because I refuse to disclose my personal details to them they refuse to give me anymore information other than I must understand I will have to go to court and pay fines etc. Hopefully there is someone from Telkom reading this that will be willing to assist me. I am absolutely fuming at the incompetence and audacity to take my money that I do not owe, that is blatant theft then want to hand me over, how disgusting is this? My REF no is ***6 & ***7. I will never in my life deal with Telkom ever again despite their good products. Angry is putting it mildly right now.