TELKOM DISGUSTING SERVICE

I had a data contract with Telkom. The contract expired and I was due an upgrade. Twice I asked for the presentations to renew, without any feedback. After this bad services I cancelled via the phone when they called ma again to upgrade on the 06/04/18. I then cancelled the contract via 7 emails and in the interim via phone when Telkom ladies called me. I emailed retention's again and let them know that I am taking out the sim card 31/05/18 and paid my dues until May'18. In June my account was upgraded without my consent and my debit order increased with the new upgrade, without my consent as well. Today I got a sms from a management collection company. This is just as bad as the girl was very rude and dropped the phone on me as I was not complying to the Poppie's act. To All people,, please do not take out any contracts from Telkom as their customer service are really bad.