MM
MPHO M

1 reviews | Active since May 2015

07 May 2018, 08:40

Telkom disgusting service

You can never call telkom and get your call answered in as little as 5 minutes, I've been on the line now for 13min;20sec and haven't received and help. I had the same prob on Friday and Saturday after all those minutes holding my call was put down. You'll need to manage this and there is no way all consultants could be busy for 15min;10 sec now. Your service is ridiculous

0
Replies (1)
Telkom
Telkom's reply17 May 2018, 10:29
Official

Good Morning MPHO

Thank you for contacting us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.

Please send us a private reply with your affected number as well as brief description of your query.

Your ref for this query is AI***
Regards
Jawaad
Telkom Social Media Team

Best regards,