Telkom disgusting service

Item: Telkom
Rating: 1
Author: Shanaaz R

I have cancelled all Telkom services and now I get a bill saying my Internet is not cancelled. Nothing works: landline or internet since 10 March. The call agent says she cannot help me because she has followed all the prompts for helping customers. NO supervisor available. I'm put on hold indefinitely. I have paid the outstanding amount for internet service with Telkom for April 2018 which is not working. Absolutely disgusting services and money-grubbing !

Helpful (0)

Replies (3)

Shanaaz R's updateReviewer Update

11 May 2018, 14:38

Thanks Bradley.

Shanaaz R's update11 May 2018, 14:38

Reviewer Update

Thanks Bradley.

Shanaaz R's updateReviewer Update

15 May 2018, 08:15

I should not be receiving ANY bills from Telkom since I have cancelled all services. So what adjusted bill are you referring to?

Shanaaz R's update15 May 2018, 08:15

Reviewer Update

I should not be receiving ANY bills from Telkom since I have cancelled all services. So what adjusted bill are you referring to?

Shanaaz R's updateReviewer Update

24 Jun 2018, 11:16

When does this ********** misrepresentation of services billing stop! I have received a full bill for May and June 2018. This after you said that the service has been cancelled on 14 May 2018!!! I view the continuous billing as bullying and I take strong exception to this continuous harassment for payment Please inform me if my account has been closed and when? I am waiting for confirmation of the details of my cancellation of account due to dissatisfaction of TELKOM services. This matter has been diarised for 27 June 2018.

Shanaaz R's update24 Jun 2018, 11:16

Reviewer Update