TELKOM - DISGUSTING!!!

ABSOLUTELY DISGUSTED with the service from Telkom.

Since day one we have not had proper working internet. It does not reach further than 10m away from the brand new router that came with the package that we signed up for in December!

Firstly they took forever to install the line and since then our 10meg line runs at a speed of 0.6!

We have logged numerous faults on the app as well as with the telesales people and our case just keeps getting closed! No one has ever phoned to set up the appointment to come and sort this problem out and yet they close the fault logged!

I now have a problem with a double credit out of my account, and every day there is a new time period of when the money will be in my account!

Telkom - either you need to train your staff on the correct information to relay to your customers or you should get rid of all of them, because not one single person that I have dealt with in this horrific time has been competent enough to help me!!

All we want to do is enjoy our internet that we pay for every single month (double sometimes too) and get the best out of our supposed uncapped 10meg line!!

I want answers and I want my money bac****