AP
Altaaf P

1 reviews | Active since May 2018

31 May 2018, 17:54

Telkom disgust

I've had the most terrible experience switching from ADSL to fibre with Telkom. The experience is comparable to pulling teeth as I've been given an endless run around.

They have since cancelled my ADSL line but have not activated my fibre line even though installation was completed on the 25th May 2018.

I am now currently without home internet at all, of which both I and my wife rely on for work.

0
Replies (1)
Telkom
Telkom's reply11 Jun 2018, 12:31
Official

Good morning Altaaf

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Telkom Social Media Team

Best regards,