Telkom disappoints yet again

I took out a contract with Telkom for a mobile device on the unlimited call plan for R1500 - Samsung S 5 and gear. This was a problem, they could not provide me with the gear. It took a week for them to tell me that they can only give me the phone, after I phoned numerous times to check whether my order was processed.<br> <br> Eventually I received the phone this week along with a document that states that the Sim will be active within 24 hours of receipt.<br> <br> Today - 72 hours after delivery, I still do not have an active sim.<br> <br> I have spoken to all the relevant parties various times today, but when asked for a manager I was never afforded an opportunity to speak to them.<br> <br> I was phoned today at 13.00 and promised that it would be active today, but it is not.<br> <br> I was treated rudely by the staff on the telephone and they were very unwilling to help.<br> <br> I now realize that there is no way I want to proceed with a contract of R1500 a month with a Company that gives a rat's ass about its customers.<br> <br> Also the R1500 is actually for the phone and the gear and was already deducted mid January. It should actually be R1400. Furthermore a deduction was made for January, however, no ability to use to date.