Telkom disappoints and frustrates on so many levels.

I really hope to get some help here. Am trying to cancel my LTE contract.

1) Landline: My landline number is/was ********** 425. I've been trying to get it cancelled since September and the last call was made on 2 September. Then Telkom sent a collection agent after me. I didn't want to pay the account until it was clear that all the internet provider and adsl charges had been refunded which they clearly haven't. Now I'm not hearing anything, after I told the debt collection agency this and they promised to investigate.

#Accounts #LTE: My LTE line 081 ********** has been dribbling along at not more than 30mbps since we got it. Usually less than 20, sometimes as low as 15. But we are paying for 90Mmbps. Nobody seems to pay the slightest attention to my efforts to cancel. I've sent the cancellation notice to ********** over and over, forwarding it a total of 82 times over two days, in the hope that someone might notice. No reply.

Then there's this - info for other users, potential or existing. Telkom is not averse to just diving into your bank account as and when they please, if you've signed a debit order with them. Also they seem to have all kinds of info available to them. My husband transferred R10000 to my bank account. IN THE SAME MINUTE, unbelievable as it may seem, Telkom leapt in and took out their debit order which wasn't due for several days yet. If this isn't worrying, then I don't know what is. What other info are they picking up through their modem?