JK
Jaco K

1 reviews | Active since Aug 2015

19 Apr 2016, 22:40

Telkom disappoints again

After replacing a pole on my property my internet speeds have been appalling. Our normally 8 Mbps line now delivers a \staggering\" 0,5 Mbps... This is totally unacceptable.<br> This has been reported AT LEAST 3 times and to date at least 2 technicians have failed to resolve the issue. <br> <br> To me it seems as if Telkom could bot give two hoots as they happily collect our payment every month yet fail to deliver on their end of the bargain. I am hopeful that we will soon have fibre installed in our hood but untill then we are subjected to this below par performance.<br> <br> Honestly Telkom, is this really the best you can do??!!"

0
Replies (1)
Telkom
Telkom's reply19 Apr 2016, 23:01
Official
Hello jacoklopper1,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us, please contact us via Email: ***.


Your reference number is SM225382

Regards
Telkom Social Media Team