Telkom Disappearing Data Very Disappointed.

I am tired of being ****** by telkom? All telkom lte users beware telkom is *****ing your money and using ********* business practices to drain your hard earned money from your pocket to substitute there financial problems. For the past month been monitoring my data usage as I have been burning through anytime data yet my night surfer data remains the same and expires very strange as 98% of my usage of data usage is done between 0h05 to 5h00 as all my updates and downloads are set between those times as that is the night surfer time slot so why is my night surfer not being used up instead telkom is depleting my anytime bundle.

I did my own investigation and I was amazed on how I am being **********!!!! Here is my findings.

I ran out of anytime telkom data on the 28 February 2020 but I had 2 available night surfer bundles still available one for 10gb and on for 5gb. I waited until 0h00 for the night surfer data to initialize to my surprise 0h05 telkom internet still showed out of bundle I then restarted the router still showed out of bundle at 00h50 only then did the night surfer data start working this happened for the next few days of testing - TELKOM WHY IS THE NIGHT SURFER NOT STARTING AT 0H00 to me this means you are *****ing anytime data to compensate for your night surfer bundle.

Second issue once the night surfer data initializes and your downloads and updates start about 5mins into the downloads you lose network and network login page pops up and at 6h00 the problem miraculously is solved this happened on three nights of testing why is this happening at night surfer times yet at anytime data times this does not happen. When you contact support at that time to enquire they are unable to assist you the excuse is they don't have access to the support tool's at that time and when you contact support during the day they can't find your ID or phone number on the system.

Yesterday I cleared my usage on the router set my usage limit to 500mb then loaded 5gb +5gb lte bundle. This morning my total usage on my router showed 412mb, I then checked my telkom balance from 5gb loaded only 1.4gb remaining from my 5gb bundle. TELKOM PLEASE EXPLAIN HOW I USED 3.6GB OF DATA WHEN I ONLY ACTUALLY USED 412MB.

I want my money back on all the data you have *****ed me out of. All my fellow South Africans using telkom please be aware check you usage daily and use a third party application to monitor your data usage because we are being done in by telkom.