Telkom Direct , worst worst servie ever ADSL Lines

Telkom Direct is the worst service provider ever , we stay in Pretoria and signed a 2 year contract for a 4meg ADSL line , Friday night the line went down and no one could assist us , Monday 14 Oct i was told that there was copper cables ****** in the area and that Telkom will not replace them , so when i asked the consultant what was going to happen i was told that i should make an alternative plan , this is breach of contract as i have been a loyal client , they accept full payment but i will not have a service , when i called them on the 15th Oct 2019 i spoke to a consultant called Makayla, i was told that she cant help me , i will need to speak to a manager , but as always there is never a manager available , they promised me they will call me to migrate my contract at free of charge , but i have not yet received a phone call Ref for this call is *** & 29887

i urge every one to stay away from this company , i am going to go to all social media , news papers and to see an attorney as this is clearly a breach of contract

This is the worst service i have ever experienced or even heard from , and probably nothing will come from this review , as i am a client that only spends a few rand and not millions