Telkom Direct Stores never answer their phones

I have tried every single Telkom direct store in Gauteng and cannot get through to not 1 store.<br> <br> We currently have an account with Telkom with 2 contracts which we had cancelled last month.<br> I would like to take out 2 x new contracts on the same account number.<br> <br> I need to find out if it is possible to do the above or must I fill in forms all over again for the new contracts and open a new account?<br> <br> I have been to the Telkom store yesterday at fourways mall. The staff is completely uninterested in assisting anyone who walks in the shop.<br> <br> When u ask a question you are ignored.<br> This is unacceptable.