1 reviews | Active since May 2016
Telkom Direct - Nelspruit Riverside
<p>Very inefficient, never handed in our cancelation documents, a month later, and nothing has been canceled.</p> <p>Tried phoning multiple times over the course of this month, no answer. Tried phoning just now, exactly 10 times, phone rings out with no answer.</p> <p>Also, when there over this weekend (28 May 2016), consultant refuses to help us as directed by the Customer Care consultant, and blatantly ignores us infront of all customers and co-workers.</p>
HI MarleeSteyn
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible. We do apologise for the misconduct of the staff within that TDS and be assured that we will relay your concerns.
Interaction ***
Regards
keagan
Telkom Social Media Team
HI MarleeSteyn
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible. We do apologise for the misconduct of the staff within that TDS and be assured that we will relay your concerns.
Interaction ***
Regards
keagan
Telkom Social Media Team
