Telkom Direct Gateway

I went to Telkom Direct in Gateway to do an early migration. I was moving over from a router deal to a sim only month to month deal. I spoke to a sales agent by the name of Kimyra. She informed me that she will have to give me a new sim card because the tariff is a lower rate. Little did I know the real reason she was giving me a new sim card was because instead of doing a migration she opened a new contract on my account to meet her New line lte target that is part of her monthly target. Last month I was charged for both sim cards and I phoned the call center and they informed me off this. A case was logged and when I did manage to get ahold of her she said that my account has a credit but still I was charged this month. Instead of assisting me she told me to call the call center for help yet she was the one doing ********** acts to meet her targets and messing with my money. Don't trust any sales agent at Telkom Direct, they will do anything to make money and mess up your account.