TELKOM DIRECT FOURWAYS

Item: Telkom
Rating: 1
Author: Sicelo S

I dialed ********** 272 ( Telkom direct Fourways) and selected option 1 , I got through to a lady called Martha Whom was very rude. I needed assistance with regards to a cracked screen for a Motorola G5 s Plus.Agent referred me to Motorola. I requested her to give me their number cause the one I keep getting on google is an Overseas Number, Agent started screaming at me for no reason. I asked her to stop screaming or else I will report her....She told me I can go ahead and hung up...HelloPeter please help.

Helpful (0)

Replies (1)

Telkom's replyOfficial

20 Aug 2018, 14:34

Good day Sicelo

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,

Charl
Telkom Social Media Team

Best regards,

Telkom's reply20 Aug 2018, 14:34

Official

Good day Sicelo

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,

Charl
Telkom Social Media Team

Best regards,

TELKOM DIRECT FOURWAYS

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