Telkom direct debits account without Authorization

On the 1st of July I saw a strange looking Debit (IKUZI IZ01*****) that went off on my account, on investigation and many phone calls from FNB to some Merchantile bank to \Telkom Direct"(Does not pickup the phone) I found out it was the Telkom Direct shop in clearwater mall. I was shocked as I have never been there and now my account is being debited without permission?<br> I don't care about the amount R70 that went off my account I care that it went off without Authorization from me as account holder. I have called this branch but they never pick up and the voice recorder is full. I then called telkom call-center where the agent took my details and said a supervisor will call me back. Surprise Surprise they never did... I am now at the point of Making a ******** case against this Telkom Branch (Telkom Direct - Clearwater Mall Telephone: *** ) with SAPS. As per pasa and Consumer Protection Act (No. 68 of 2008) it is ******* and they will face ******** prosecution. I will make the submit the case to SAPS by next week Monday."""