telkom direct consultant

I app**** for a cellphone contract with these people on the 17th of september 2015 & till today not one of the mentioned consultants has attempted to contact me with feedback on application. I can't believe this is the kind of service telkom trains their consultants to deliver to customers. Its sad & pathetic to still be experiencing such bad service in this day & age but I guess lazyness doesn't go out of fashion.