JO
Jermaine O

1 reviews | Active since Mar 2024

01 Mar 2024, 19:27

Telkom Direct Chatsworth Centre

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Telkom Direct Chatsworth 16 Joyhurst St, Shop 143, Chatsworth Shopping Centre, Westcliff, Chatsworth, 4092 Cell phone store Jermaine Olivier 96 points 3 weeks agoThis store is the worst to deal with , the staff make mistakes on ur account an you the customer must make a thousand calls to have it resolved I would like this store to close as all the staff there including the manager are *********** . I was charged connection fee for an upgrade an they faied to debit my account correctly then charged debit rejection fee . When a dispute is logged they completely ignore the refund which is due to me and just say I must pay mu bill to avoid my account being handed over . They clearly see the consultant who assisted me stuffed up an she should be held an pay the rejection for my account and give my refund which is due. I would think the CEO of telkom needs to be made aware of such pathetic business ethics and the store needs to be closed as the people do not how to assist they say just call the call centre

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