AM
Andre M

1 reviews | Active since Mar 2009

16 Feb 2017, 12:53

Telkom difficult to contact?

<p>My landline service with Telkom for the past 15 odd years was cancelled for being in arrears. This is my fault and although I would have thought a 15 year old account would receive a tad more consideration, I accept the cancellation. The account was paid in full on 14 February 2017 and I have been trying to reinstate the service. TO NO AVAIL! The accounts department is awesome. Professional and helpful. The Sales Department is impossible to contact. The options to select once the computer answered the phone does help either. I would like the Telkom service reinstated because I thought it would be easier than a new service from a competitor. Seems I need to look at competitors instead.</p>

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Replies (2)
AM
Andre M's update17 Feb 2017, 08:12
Reviewer Update

Thank you, mail as requested send.

AM
Andre M's update25 Feb 2017, 10:02
Reviewer Update

Well, well. Mail send on 17 February, to ********** as requested by Yazied. To date, no response. None. Sad state of affairs.