Telkom did not cancel the contract they RENEWED it

After numerous complaints to Telkom, including through Hellopeter regarding poor quality of our Telkom Mobile connection we submitted a cancellation request per email on the 30th of June 2015.<br> <br> The contract was never cancelled and despite another Hellopeter complaint on 27 August the contract was RENEWED in January this year.<br> <br> I do not ask much. Please cancel the ****** useless contract. The router is lying in a cupboard gathering dust since July last year. I insist on a refund for all these months as you did not cancel the contract as per written request. I'll except 2 months where we used the router due to an ADSL outage.<br> <br> This is the last time I am asking nicely to cancel this contract (and reimburse the money). My next step will be a letter to the CPA with copies of all correspondence with Telkom.