TELKOM DESTROYING MY LIFE BEFORE IT EVEN BEGINS - ITC ME FOR SERVICES NOT RENDERED

telkom, the worst service ever, please I beg you anybody do not deal with Telkom at all, before we move to a new place we requested our adsl line to be transferred, was given a date, 23 April 2018 ref no : ********** 6, then I have been told adsl will not work, we need a fibre line, we moved in app**** for a fibre line which vumatel installed, we still dont have internet a year later march 6th, incident report ********** , ref no : ********** 2, we have a list of excuses, reasons, all they say is they are escalating it waiting for feedback, we have atleast 10 reference nos, inexperienced service employees, they still invoicing me fore services and when I told them that I have not received the services, they then ITC me on credit bureau for non payment.. what the hell telkom, we get to your telkom shop, they tell us queries must be done online or call them.. why the hell pay for rental in malls when you cant help, we have always paid our account perfectly and promptly when services we rendered, now you ITC me for services not provided for this is disgusting.. please I beg you do not take a contract, absolutely nothing when you have a problem they will not help you but invoice you, 'telkom" I want this matter resolved, cancelled, name removed from ITC, credit passed for services not rendered... please help somebody, Telkom is destroying my life, I cant get credit anywhere, I am studying to become a doctor, and this is how I'm treated. You are destroying my life before it even begins please.. and employee from telkom please help me, I beg you.... call me to resolve : **********