Telkom - destroyer of small business countrywide!!!

Unfortunately our business telephone line has been out of order since 5 February 2018. After logging a fault and several calls almost daily, they eventually sent a technician on Monday 12 March after complaining on social media. The technician was very efficient and assisted in getting the line working again. I promptly called Telkom sales to disable the fault forwarding function, whilst on hold the line went dead. It has since been completely disabled and now when you call the number you are met with a message that informs you the number does not exist.

So where my clients previously found it difficult or nearly impossible to reach me, they now assume we have in fact closed our doors.

A fault has been logged and a call made, yet Telkom are unable to advise why this has happened or how long it will take to resolve this issue.