Telkom destroyed my credit rating, and may ruin yours as well.

I cancelled my Telkom account in August 2016. I sent the necessary forms to the cancellations department as required. Yet I was still billed monthly despite my constant protesting and reiteration that I cancelled the account. Over the course of the next YEAR I had to resend the original cancellation forms over 5 times, while still being billed for a line that I was no longer even residing at. Eventually the now several thousand large account was cleared by Telkom, as I refused to pay for an account I had settled prior to closing. But this is where it gets worse.

They did not update this information with ITC, or any of the credit bureaus. They just ceased updating anything, and by November I was informed that my credit score is terrible due to Telkom alone. Every account I have is perfect apart from Telkom on my credit report.

I have spoken to the Telkom accounts department numerous times in the last few months to clear up the issue so I can restore my credit rating with ZERO success. They simply are full of empty promises that deliver zero results.