Telkom despicable customer service

Yet again Telkom is inefficient and disorganized. Cancelled my service in June at a store after explaining to assistant numerous times that it’s a line rental as well as adsl. Then got hundreds of SMS’s from Telkom with no reference number whatsoever and was just told I have an outstanding bill of R1100 and that after submitting ID in store twice and going into stores on numerous occasions and calling numerous times. I bet they won’t even respond to my review. I have 5 prepaid Telkom numbers for staff members which I will change and then they can continue to market their cheap service and continue to lose customers. And by the way- 3 people have already cancelled their service based on my experience. Honestly after countless in store pleadings, emails and calls, how can you not solve a customer’s complaint. They simply don’t care. It always starts at the top. G-d only knows how *********** the CEO is.