NP
Natasha P
1 reviews | Active since Feb 2015
27 Feb 2015, 11:06
Telkom denying their own lines!
We have a faulty line which results in our business not being able to receive faxes. We phoned Telkom after a 98min hold my call was answered and we logged the faulty line. Telkom eventually came after a month just to tell us that it is not their line their not going to fix it. Its been a year, NO WORKING FAX LINE and NO TELKOM!!!<br> I phoned again got my ref number and now again have to wait \3-6"working days...which is never the case!<br> <br> We need this problem to be resolved"
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Telkom's replyOfficial
27 Feb 2015, 12:15Hello Eyelaserclinic,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your Reference Number: SM92585
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
***
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your Reference Number: SM92585
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
***
Telkom's reply27 Feb 2015, 12:15
Official
Hello Eyelaserclinic,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your Reference Number: SM92585
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
***
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your Reference Number: SM92585
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
***