TM
Terence M

1 reviews | Active since Jun 2021

09 Jan 2025, 10:46

TELKOM DEMANDS PAYMENT FOR SERVICES NOT RENDERED!

I had a contract with Telkom, which lasted for more than 6 years or so. I had a SIM-only month to month contract with Telkom, which I have since settled. I have requested for my contract, to be closed, and it was. The balance was around R78.31 or so, which I settled on 19th Dec 2023. A month later a debit of R300 went off, I reversed it, the following month, another debit of R600 went off, I reversed it, and finally a debit of R900 went off which I also reversed.

When I enquired with Telkom, I was informed that I was in arrears by R300, which is incorrect, and it accumulated penalty of R300, and another penalty of R300 until it got to R900. Telkom informed me that the accummulation of the balance amount was due to the legit reversals that are made. Telkom has employed the services of some attorneys to collect an amount of R1200 or so. I told them that I will not be paying it. The only reason I'm reporting this matter is because telkom has unfaily listed me on the credit bureau.

I do not have any outstanding a mount with Telkom. This entity thinks that they can bully anyone to pay unjustified funds. I highly DO NOT recommend this provider for any services to the consumer. If you want peace of mind, look somewhere else, but not Telkom.

The principle is simple, a provider renders service and gets paid, but what service has telkom rendered to demand payment?

Please stay away from telkom!!!

0
Replies (0)