Telkom Demanding payments after cancellation of contract.

My father had a contract with Telkom which he cancelled due to bad service and network. We were unable to use the wifi that they had installed at home for months yest he had been paying every month. numerous complaints were sent and visits were made to the store to resolve this but no one assisted or gave an explanation regarding the slow netwrk and at times no network at all.

Telkom now claims that he owes over R2000 and that his complaint is currently in a queue. it has been 4 months now and we are requesting for this matter to be resolved with immediate effect. I will be posting on all media platforms up until my father is contacted regarding this and an apology is issued for the terrible service he has recived from the call center and staff at the Klerksdorp Branch.