WS
William S
1 reviews | Active since Apr 2018
23 Apr 2018, 15:38
Telkom delivery issue
I signed up for a new fibre line to be installed and it has been 2 weeks and I am still not connected. I was told there is an appointment date for 18 April 2018, but still no installation has been done. When I phone Telkom to query the installation I am told they will follow up and nothing is done about it.
Telkom's product delivery and installation is really bad.
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Telkom's replyOfficial
07 May 2018, 09:16Hi William S
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply07 May 2018, 09:16
Official
Hi William S
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,