pS
peter S

1 reviews | Active since Mar 2009

31 Jan 2015, 20:17

Telkom deleted my cellnumber

The specials during the launch of 8ta, 6 years ago, was quite attractive and I decided to try them out as a back-up to CellC which needed a back-up as their service was terrible.<br> <br> I've had a pre-paid 8ta number for 6 years. All my contacts, banks and friends have that number. 2 weeks ago I decided to take the plunge and took a mobile contract with telkom and asked them to \port"my \""Pay as you go\"" number onto the new contract. a week and half later with visits to Herm****"

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Replies (1)
Telkom
Telkom's reply02 Feb 2015, 11:59
Official
Hello parkinof,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85009.

We apologise for any inconvenience caused.

Kind regards
Donico Williams
Telkom Social Media Team