Telkom deleted my ADSL

<p>I have had a telkom line for past year or so for the sole purpose of connecting to the internet. </p> <p>On 18 of January my internet stopped working so I called my ISP provider and after some troubleshooting they could not pick up an active ADSL line. I called telkom tech support to query this and they said they said ADSL line does not exist! This is ridiculous since I had an ADSL for about a year and never cancelled it!</p> <p>Tech support then referred me to sales and I found this strange because to me this was a technical fault. I however called sales and the consultant tried to sell me the option of having Axxess manage my line at an additional cost of R160 annoyed at this I asked to speak to a manager. The manager gave me the runaround and asked me to call my ISP provider to log fault I questioned this but he insisted. I called Axxess and the consultant confirmed that telkom had deleted my line.</p> <p>I was promised a callback by the manager at telkom and a solution and this did not happen I called a week later and I was told that the problem would be fixed within 7 working days and it has been two weeks since then!</p> <p>I have been without the internet for a month now and I am at my wits end! My landline also does not seem to work now so I cannot call them. Please help!</p> <p> </p> <p> </p>