Telkom deleted my account after i requsted change from ADSL to fibre

Hi Tumelo. My affected number is ********** 944 ID ********** 063088 Herwith a list of telkom issued reference numbers since my in store application on 19 July: 28/7- 676CRK280717 3/8- 724CRK010817 19/8- 49CRK190817 And telkom issued order numbers: 10/8- ********** 90 16/8- ********** 25 Further correspondence by sms: From + ********** ********** 70: 01/08 - new password 02/07 - new password From+ ********** ********** 03 01/08 fault restored (not restored) From + ********** ********** 63 25/7 techinician appointment request for 26th. I rep**** date not suitable. Then received call from ********** 800 to reschedule for 27th. 27/7 no technician arrived. On 1/8 helpful techician Bongani + ********** 44 spent the day at my house retoring the reported fault. Adsl was fixed but my user name and account had been cancelled by telkom. Refer to MULTIPLE calls between myself and Telkom Sales and Telkom Techical that same evening. Adsl amd account finally restored but all past emails deleted permanently. 10/8 i received call from technician Ray who wanted to come to " install fixed line" on my non existent fibre. I was not available that day so he rescheduled for 12 aug at 08:30 but never arrived. I contacted Telkom Sales to find out if he was coming, they advised that i wait until 4pm. I did that but he never arrived. 14/8 i phoned Telkom Sales to cancel my order for fibre. Since that cancellation i have received mutiple calls from Telkom to set up appointments to install fibre. I told Bobo ( ********** 980) that the order was cancelled. Once again, my account deleted and adsl not functioning. Telkom technical repaired it telephonically today 19Aug. I have record of all sms's from telkom this last month. I have recordings of all cellular calks between myself and telkom sales, techical and contractors. I do not yet have record of the hours spent calling telkom from my landline but i will provide you with this once i have reviewed my axcount statement but i know for sure thats its has been several HOURS this last month. I have had disruption of adsl and/or email totalling over 10 days within the last month. I have had my home business severely interrupted and badly affected. My time has been wasted and my frustration has been taken to a new level. I have dealt with DOZENS of personnel regarding this issue, none of whom are able to recify the overall system failure of Telkom. It appears that information does not flow through the departments and no-one is on the same page. I rue the day i app**** for fibre from telkom. Its been a disaster from the start.