TELKOM delays medical line relocation resulting in loss of business

After sharing on Heli Peter the lack of response to numerous emails and phone calls to Telkom regarding the relocation of our medical landline, we STILL have no joy, and patients cannot reach us. We have lost business as well have data expenses due to no WiFi which are astronomical. After posting on Hello Peter, TWO Telkom workers contacted me via Facebook message and asked me to send my requests to them again which I did. The result - nothing! No feedback, no phone call. No reference. Every time I call the call center I am either cut off (6times in one day) or passed from pillar to post or told there is no order for relocation on their system???