Telkom delaying cancellation of my account

I've been trying to cancel my Telkom account since the 15th January 2016. I have been provided with a number of invalid phone numbers to call and was even provided with the incorrect cancellations email address by Lunga Miller.<br> <br> I've contacted the call centre, I've tried via email, I've tried via Twitter. No one has been able to tell me if my account has been cancelled or not.<br> <br> Please assist.<br> <br>