Telkom deductions worse
<p>I took a data contract with Telkom mobile, for R99 a month. Only to discover that Telkom has been for 2-3 months deducting R599 even when the device was not used the whole month. I got in touch with Telkom and they promised to fix the problem with Reference ( ********** 3). To this day Im waiting nothing is happening to refund me.</p> <p>If Telkom ought to be a big player in the market they wont succeed by robbing customers and providing shoddy customer service.</p>
Keagan
Your hogwash standard response is really spiting in the face of customer service.
1. My complain has not been attedended to.
2. Telkom once again debited my account on over R500 instead of R99
3. Telkom has sent me an sms threating to close my data line after I have reversed my money, whilst they have not refunded me the over R1000 debited in 2months
Is your Social Media Team just for spin doctoring our genuine complaints or resolve them.
Keagan
Your hogwash standard response is really spiting in the face of customer service.
1. My complain has not been attedended to.
2. Telkom once again debited my account on over R500 instead of R99
3. Telkom has sent me an sms threating to close my data line after I have reversed my money, whilst they have not refunded me the over R1000 debited in 2months
Is your Social Media Team just for spin doctoring our genuine complaints or resolve them.