SG
Serijke G

1 reviews | Active since Apr 2018

29 Jun 2019, 07:11

Telkom deducting debit order amount incorrectly

I am highly upset with Telkom Mobile. Every month the deduct more and more money from my account. After receiving terrible service at the Northgate branch I wrote a complaint to Telkom head office. I have had no response from them. My account was suppose to be in credit. The July debit order was deducted for R715. I signed a contract for R349 per month. This is completely unacceptable! I want a refund!

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Replies (1)
SG
Serijke G's update10 Aug 2020, 08:50
Reviewer Update
Telkom is the worst!!!!! They do not respond to complaints. They do not care about their customers.
I have paid my outstanding account in full, and still my phone is unresponsive.
I had to move to the Free State 2 weeks ago due to covid 19. I live in Springfontein and there is no Telkom signal. I want to cancel my contract, but no one is willing to assist me!