JDC
J.P. Da Costa

1 reviews | Active since May 2014

11 Jan 2016, 13:09

Telkom Declined Service Without Credit Check.

Did an application for Smart Wireless Uncapped, was told a rep will get back to me they called this morning to say it was declined due to credit score. I went to my transunion pulled the latest report and Telkom did not even query the account but it was declined SORT THIS OUT NOW before it becomes an issue. I have now canceled my DSL to get this products and confirmed in store all my financials are looking good they don't understand why I don't they declined. so clearly I'm being **** to. unfortunately its a online application only so they cant help me in store. my ticket number is #*** get someone with more lies to call me back as I'm taking the matter further.<br>

0
Replies (1)
Telkom
Telkom's reply11 Jan 2016, 14:40
Official
Hello KlikBek,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM185836

Regards
Luleka
Telkom Social Media Team