Telkom- *********and pathetic service!!!

<p>I am very disappointed that despite me going into the Edenvale, JHB, South Africa branch of Telkom on the 3 June 2016 and cancel my Telkom account as well as internet connecction, they are still billing me and debiting money off my account monthly. I signed paperwork that my landline phone should be cut off immediately and that I no longer required their monthy internet as I was relocating to the UK. The assistants assured me all was in order. However, every month. I am still being billed for a phone line that is not in use and an internet that is not in use. I did not sign any new internet contracts with telkom, same one since 3 years ago so don't understand why they're taking double the amount of my account every month and also billing me for a phone that is not in use and should have been cut off immediately. I have tried to contact Tellkom about it via email nd telephone but no one rsponds. My family has also tried to follow up on behalf of me but no one is able to assist. Why is there such a pathetic service from Telkom????</p> <p> </p> <p>Please assist immediately. I refuse to pay for services that I am not accessing and that I have cancelled months ago!!!</p>