Telkom debuting my account 3 months after I cancelled my contract.

I cancelled my contract which came to an end on the 6th September. I even received an email stating that they have received my cancelation request on the 9th Sept. When I call to follow up the even gave me my cancelation order nos : ********** 49A which suppose to have come into effect on the 18th Sept. I have been charged every month including this month (Dec 2018). I even have a new contract but still paying for old one.

I want a refund from all my debit orders that have taken place from the end of Sept.

It is *****ing when a company can take money without your permission or not cancel a service which they acknowledged that I had request.

Please do not use Telkom and do not allow any of your family members take out a contract with them as it is for life weather you want it or not.

Clinton La Foy