AB
Avinal B
1 reviews | Active since Feb 2013
02 Jul 2015, 11:46
Telkom debits still debits my account after cancel
I took out a R1599 with Telkom Mobile online. 2 phone were sent instead of one. Hence I am paying for 2 debit order. The duplicate phone was returned to Zodwa and Modise at the Chatsworth branch but the debit order still continues without any recourse. This has been going on since June 2014.<br> Those who are aware of this are: Zodwa Mkhwa**** (NH)
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Telkom's replyOfficial
02 Jul 2015, 12:48Hello avinal,
Thank you for your post.
As per our telephonic conversation:
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM122506.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media
***
Thank you for your post.
As per our telephonic conversation:
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM122506.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media
***
Telkom's reply02 Jul 2015, 12:48
Official
Hello avinal,
Thank you for your post.
As per our telephonic conversation:
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM122506.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media
***
Thank you for your post.
As per our telephonic conversation:
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM122506.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media
***