TM
Tanith M

1 reviews | Active since Mar 2016

08 Mar 2016, 16:03

Telkom debits my account for 5 months

I moved house on the 1St December 2015 and therefor cancelled my telkom account on the 1St of November 2015 because I was told I needed to give 30 days notice. After cancelling my account telephonically I continued to have my account debited by telkom till March the 7th 2016. I have called telkom repeatedly only to be told by an agent the previous agent hadn't cancelled my account but rest assured it's cancelled this time. I received am sms on the 11Feb 2016 stating my adsl line was cancelled. Only to have them debit my account once again. So far they have debited my account 5 times for the amount of R750. Telkom are a bunch of ******* and I am in the right mind to report them for ***** and theft. I want my money back

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Replies (1)
Telkom
Telkom's reply08 Mar 2016, 18:06
Official
Hello Tanith1988,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.