BM
Bathabile M
1 reviews | Active since Jun 2014
03 Mar 2015, 14:09
Telkom debits money in my account for no service
I app**** for a cell phone contract which I was to receive within 7 days. After a month on zero communication with me I called the call centre to cancel and asked for my money back. A month after that, a courier tells me he wants to deliver the phone which I told him to take back with him since I cancelled the contract. Lo and behold, end of February, Telkom debited my account again!<br> Please I want my money back.
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Telkom's replyOfficial
03 Mar 2015, 17:26Hello sokobl12,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM93687.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM93687.
Regards,
William Letwaba
Social Media Team
Telkom's reply03 Mar 2015, 17:26
Official
Hello sokobl12,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM93687.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM93687.
Regards,
William Letwaba
Social Media Team