AF
Andrea F

1 reviews | Active since Aug 2015

31 Jul 2017, 18:43

Telkom debiting my account like crazy

<p>I purchased a Huawei router from the Telkom store in February 2017. The router monthly payment is R249. This month I received two debit orders one last week to the amount of R780 and today I got another debit order R1200. I don't see how my Telkom bill can amount to R2000. It's ridiculous how Telkom is helping themselves to my hard earned money. I'm so frustrated and Telkom call centre agent is able to give me detail with regards to these debit orders! </p>

0
Replies (2)
AF
Andrea F's update02 Aug 2017, 14:31
Reviewer Update

I urgently need assistance, I don't understand why I'm being debited so much money, and apparently the debit orders is not reflecting on Telkoms side. The call center agents cannot explain the amounts in detail. My account has been suspended since 15 July. I need someone in the finance department to help me. I am not getting adequate assistance from the call center agents. Please help!

AF
Andrea F's update12 Aug 2017, 14:02
Reviewer Update

Hi, my account was debited with R736 on 25 July 2017. I would like to know if it reflects.

Regards

Andrea