BM
Becks M

1 reviews | Active since Mar 2018

04 Jun 2018, 19:33

Telkom debiting incorrect amounts

I am sick and tired of Telkom debiting different amounts from my account every month with no explanation as to why. I signed a contract that specifically agreed to a debit order of R699 a month, however, Telkom has been debiting me over R1000, usually R1200, most months without any reason.

There was one month in which the debit was meant to be higher than usual, but this was expected. The rest of the times, they have simply debited too much for no reason.

Telkom is robbing me and I want to know why. If I do not receive an explanation, I will reverse the debit order that came off on the 1st, which was once again an incorrect amount.

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Replies (1)
Telkom
Telkom's reply14 Jun 2018, 11:42
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,