Telkom DEBIT ORDERS , DONT SUPPORT THIS PLACE!!

I've been trying to setup automatic debit orders with telkom since January with complete failure. Finally spoke to an agent in August 2023 which guaranteed the debit order would go through end of September, to my relief it did.

However my phone is now blocked as of 25 November due to non payment of account even though debit order was setup , they charge you reconnection fees for their own incompetence, impossible to get through to anyone and when you finally do , you are on hold where no one ever responds.

Most pathetically run business in SA , I'm a still unable to speak to anyone and the automated service just knows how to tell you how much you owe or what else they want to sell to you.

Wish I could give no stars as they deserve none , I'm a customer with telkom for well over 7 years , clearly customers are not valued at all