TM
Therisha M
1 reviews | Active since Feb 2016
15 Feb 2016, 10:58
Telkom debit orders continue - Telkom Cresta Mall
I am deeply disappointed in the customer service received from Telkom Cresta!<br> <br> I have been into Telkom TWICE now to cancel the SAME contract, yet the debit order still continues to go off my account. I have sent emails almost 2 weeks back to which i haven't even received an acknowledgement further to that i have tried calling the branch on over the last 2 weeks, numerous occasions at different times of the day and the call has NEVER, not even once been answered.<br> <br> I will never take another contract with Telkom AGAIN!
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Telkom's replyOfficial
15 Feb 2016, 14:07Hello Therisha ,
This response serves as confirmation that your query has been received.
Your reference number : SM200800.
A consultant from our billing team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM200800.
A consultant from our billing team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Telkom's reply15 Feb 2016, 14:07
Official
Hello Therisha ,
This response serves as confirmation that your query has been received.
Your reference number : SM200800.
A consultant from our billing team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM200800.
A consultant from our billing team will be in contact to assist with the query.
Regards
Telkom Social Media Team.